Route Reset Guide below:

  1. Look on the back side of the router for a small hole with the word RESET. 
  2. Find a small paper clip/pen and stick it into the hole while the router is turned on.
  3. Hold down the reset button for 10 to 15 seconds. 
  4. The router lights will blink and you should only see the power light being on. 
  5. Once it has fully rebooted, the router is back to its original factory default state.
  6. When the router is up and running, hold down the Wi-Fi button, which turns off the routers Wi-Fi, since this will interfere with the Access Points.

If you still do not have internet connection, then please write a ticket in the LifeX app. 

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