👇 Before you try to fix the issue, check the following:
Check the LifeX app, we announce any planned construction works near our apartments as soon as we get a message from our landlords.
According to British regulations,
Noise from construction is limited to:
8am - 6pm, Monday to Friday
8am - 1pm on Saturday
No noisy work should take place on Sundays or bank holidays.
Exceptional work may be allowed outside of these times when there is:
an emergency
a risk to public safety
So, what can I do? 🤔
If you would like to report any noises before 8 AM or during the holidays and you could provide proof for it, you can report a noise nuisance to your council on this website.
You will need to enter your postcode to find out which council you should report to, then you will be directed to the council's website.
To find out how councils deal with complaints about noise, please see here.
In the case of public construction work, there's usually nothing LifeX can do. Hence, no discounts could be handed out from our side as it is out of our control.
However, we could offer members earplugs or a room swap under some really terrible circumstances.