When will I receive the first invoices and when is it due?

Within 5 days from the date of contract signature. The invoices are due 6 days upon receiving.

What do the initial invoices include?

  1. Deposit

  2. First month's rent (pro-rated) sent in two invoices: one for rent and one for services

  3. Prepayment over the last month's rent* sent in two invoices: one for rent and one for services

*Note: This covers your final month in LifeX and not your second month's rent.

Note: Some cities do not require a prepaid last month rent


The initial invoices must always be settled and proof of payment sent before the due date and before the contract start date. Otherwise, you might lose the right to the room. Without proof of payment, there will be no key handover.

What payment methods are acceptable to use?

Accepted:

  • Bank transfers both local and international;

  • Money transfers using TransferWise, Xoom (Paypal solution), Monzo, The Currency Cloud etc.

Not Accepted:

  • Credit Card Payments

  • Online payments

  • Cheques

  • Cash

  • Mobile payment


Where should I pay my invoices to?

Invoices should be paid into the bank account specified on the invoice that you receive from LifeX: one for rent and one for services. The total paid should match the amount stated on the invoice regardless of the currency you send money in.

Here are the details for the rent invoice:

Registered address

LifeX Aps

Skelbækgade 2, 6.

1717 Copenhagen V

Bank address

Danske Bank

Holmens Kanal 2-12

DK - 1092 Copenhagen K

Bank account details

Reg number: 4183

Account number: 12247850

IBAN: DK29 3000 0012 2478 50

BIC: DABADKKK

Here are the details for the service charge invoice:

Registered address

LifeX Aps

Skelbækgade 2, 6.

1717 Copenhagen V

Bank address

Danske Bank

Holmens Kanal 2-12

DK - 1092 Copenhagen K

Bank account details

Reg number: 4316

Account number: 13200726

IBAN: DK75 3000 0013 2007 26

BIC: DABADKKK

When do I receive further invoices?

Monthly invoices will be emailed to you as a reminder on the first day of each month and should be settled by the 6th of every month, regardless of whether you have received the invoice.


Is there anything I should keep in mind when making the transfer?

The invoices have a member reference and invoice number on it. One of these numbers must always be quoted when paying as only then your payment can be allocated correctly to an open invoice against your account.

Invoices must be paid in full by the payment date specified on the invoice, we do not accept partial payment arrangements.

Kindly note that bank fees related to international transfers are to be covered by the tenant.

What happens if I don't pay the monthly invoices on time?

Interest will be calculated for any unpaid and overdue invoices according to the local legislation.


Should you have any queries regarding your invoice, then you can reach out to us in the app.

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