LifeX Help Center

Move-in information

Everything you need to know prior to your move-in and about your move-in and after your move-in

26 articles in this collection
Written by Melusine Grein and Sascha Ratchinsky

Apartment information

Everything you need to know about your home

16 articles in this collection
Written by Sascha Ratchinsky, Kara Stein, and Melusine Grein

Maintenance

Everything you need to know about the maintenance in your home

12 articles in this collection
Written by Melusine Grein, Denisa Windischova, Sascha Ratchinsky and 1 other

Emergencies

If you have an extended power or water outage, urgent leak, check what to do here.

33 articles in this collection
Written by Sascha Ratchinsky and Melusine Grein

App

Everything you ned to know about the app

4 articles in this collection
Written by Sascha Ratchinsky and Denisa Windischova

Policies and fees

Everything you need to know about our policies and fees

6 articles in this collection
Written by Sascha Ratchinsky and Denisa Windischova

Contracts

Everything you need to know about your contract

5 articles in this collection
Written by Sascha Ratchinsky and Didi Kerkhofs

Community & Support

Everything you need to know about LifeX Community

6 articles in this collection
Written by Sascha Ratchinsky and Denisa Windischova

Payments and invoices

Everything you need to know about your payments and invoices

9 articles in this collection
Written by Sascha Ratchinsky, Denisa Windischova, and Melusine Grein

Move-out information

Everything you need to know about contract termination and your move-out

2 articles in this collection
Written by Melusine Grein and Sascha Ratchinsky