At LifeX, we strive to provide a clean and comfortable living environment for all members. However, keeping the home pest-free requires everyone’s cooperation.

Members are fully responsible for purchasing and using pest control solutions such as bug repellents, traps, and sprays. This includes dealing with:

Since these pests are introduced through daily activities, it is not the landlord’s responsibility to handle infestations caused by members’ actions.

Moth infestations are 100% the responsibility of members. It is important to take proactive steps to avoid bringing them into your home.

✅ Inspect second-hand clothing & furniture – Moths can hide in fabric! Wash or freeze items before bringing them in.
✅ Store food properly – Keep dry goods in airtight containers to prevent pantry moths.
✅ Use natural repellents – Cedarwood, lavender sachets, or moth traps can help keep them away.
✅ Vacuum & declutter regularly – Moths thrive in undisturbed areas, like under furniture and in dark closets.
✅ Check your wardrobe – If you notice holes in clothing, inspect for larvae and wash affected items in hot water.

📌 If an infestation occurs, it is your responsibility to take action by purchasing traps, repellents, and thoroughly cleaning affected areas.

Bed bugs are a serious issue that can spread quickly once introduced into a home. If a member brings bed bugs into the apartment, they may be held financially responsible for treatment costs, depending on the severity of the outbreak.

✅ Be cautious when traveling – Always check hotel beds and furniture for small brown spots or live bugs before settling in.
✅ Inspect second-hand furniture – Avoid bringing in used mattresses, sofas, or upholstered items without thorough inspection.
✅ Wash clothes after trips – If you’ve traveled, wash and dry your clothes on high heat to kill any potential bed bugs.
✅ Use protective mattress covers – A bed bug-proof mattress cover can prevent them from settling in.
✅ Be mindful in public places – Bed bugs can latch onto bags, coats, and clothing in public transport, libraries, and cinemas.

📌 If bed bugs are found in your room and determined to have been introduced by you, LifeX may pass on the cost of extermination to you.

🔸 Keep the kitchen clean – Avoid leaving food out, wipe surfaces, and take out the trash regularly.
🔸 Dispose of expired food – Old fruits, vegetables, and grains can attract pests.
🔸 Keep windows & doors closed – Especially in summer when bugs are more active.
🔸 Report serious infestations early – If a problem persists beyond what repellents can handle, inform LifeX support for further guidance.

By following these steps, everyone contributes to a healthier and more pleasant home! 💙

🔎Still need help? Contact LifeX Support via the app!🛠️