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Bed Preparation Policy

Why Your Bed Is Not Pre-Made at Move-In

Written by Xena
Updated this week

At LifeX, we are committed to ensuring a seamless and comfortable move-in experience for all our members. As part of our ongoing efforts to enhance quality, hygiene, and personalization, we have made a thoughtful adjustment to how we prepare your room.


❓ Why Aren’t My Bed Sheets Pre-Made?

πŸ” Enhanced Quality Control: Leaving the bed unmade allows you to inspect the condition of the mattress, bedding, and pillows yourself, ensuring they meet the high standards we uphold at LifeX.

🧼 Hygiene Assurance: By ensuring all bedding is properly prepared before your arrival, we guarantee that all items remain in pristine condition and untouched before your arrival.

🎯 Personalised Comfort: This change allows you to set up your bed exactly how you prefer, ensuring a more tailored and comfortable experience.


πŸ“Œ What Does This Mean for You?

Upon your arrival, your bed will be prepared according to the current setup for your apartment, including fitted sheets, duvet covers, pillowcases, and any additional bedding provided for your room.


​Important to note: LifeX members that are in Regular Service apartments and have moved in to their LifeX home after 31st March 2025, your bed linen i.e. bed sheet, pillow cases and duvet cover are your property. Everything else belongs to LifeX.


πŸ”ŽStill need help? Contact LifeX Support via the app!πŸ› οΈ

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