At LifeX, private rooms typically do not have individual locks. This decision is based on several important reasons:
🚨 Safety & Local Regulations:
In case of emergencies — such as fire or medical situations — emergency responders (like firefighters or police) may need quick access to all rooms. In some countries, local laws even prohibit us from installing locks on private rooms due to our property classification.🧹 Services & Maintenance Access:
LifeX provides services such as cleaning, maintenance, and furniture repairs. Our operations team or trusted technicians might need access to your room if there’s an issue or scheduled service.
Don’t worry — we’ll always inform you in advance and knock before entering.🔐 Storing Valuables:
If you’d like extra peace of mind for storing high-value items, we recommend getting a lockable safety box or portable safe. These are easy to find online — for example, on Amazon or at local hardware/electronics stores.
🔎Still need help? Contact LifeX Support via the app!🛠️