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Proof of payment (before move-in)
Proof of payment (before move-in)
How to share proof of first payment
Sascha Ratchinsky avatar
Written by Sascha Ratchinsky
Updated over a week ago

Before moving in, we need a confirmation of your payment transfer. If you have any issues or delays paying your first invoice, please contact the LifeX team in the app.

Step 1:
In your banking app, make a screen dump of your payment confirmation, usually, you can click on your bank statement to get the confirmation details as shown below.

Note: The statement must contain the payment date, amount and recipient.

Step 2:
Send to [email protected] within the payment terms on the invoice and at least two days before the contract start date.

πŸ“£ If you don't hear from us, you can assume we have received your payment, the app will not change colour to green or show a βœ…

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