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How to troubleshoot dishwashers?

If your dishwasher is not working properly and our team cannot assist you immediately, try these troubleshooting steps.

Xena avatar
Written by Xena
Updated over 2 months ago

🔄 1. How to Reset Your Dishwasher?

Try pressing the "Start/Reset" pad to reset the dishwasher and wait 2 minutes.
If the problem persists, reset (reboot) the dishwasher by turning off the power at the house circuit breaker/fuse box for 30 seconds. Restore power and check if the dishwasher functions normally.


❗ 2. Error Code Appearing on the Dishwasher?

If an error code (e.g., E24) appears on your dishwasher, Google the error code along with the dishwasher brand name. You might find simple solutions to fix the issue.
⚠️ If fixing the issue requires pulling out the machine, do not attempt it yourself—please contact support instead.


🏠 3. Common Dishwasher Problems & Solutions

Problem

Solution

Dishes do not get clean properly

Scrape off food before running the dishwasher. Do not overload it, and avoid placing dishes in front of the detergent dispenser. Ensure the filter, strainer, and spray arms are clean and can rotate freely. Try running a higher temperature test wash.

The dishwasher smells bad

Clean the filter, strainer, spray arms, and bottom edge of the door. Run a full cycle with no dishes and consider using a dishwasher cleaner or disinfectant.

Glasses come out white or cloudy

Check the salt levels. Run a cycle with a small spoon of citric acid instead of dishwasher tablets. The salt should be replenished every 4-5 weeks for efficient performance. Check the salt indicator as well.

The dishwasher does not start

Ensure it is plugged in correctly and that the main switch is on.

Water does not drain

If water remains inside, check if an error code is displayed. If the issue is related to the supply hose, contact us.

Water leaks from the dishwasher

A puddle of water under the dishwasher indicates a possible leak. Some dishwashers will display an error code for leaks. If the issue persists, contact us.

No water

If the dishwasher makes a constant pumping sound and shuts off, check if an error code appears and refer to the manual or online resources.

The dishwasher does not heat up

If the dishwasher is not heating up, it likely has a faulty heating element. This issue cannot be fixed manually—please contact us.


4. How to clean a dishwasher filter?

Please follow the instructions in the below link:


🔎Still need help? Contact LifeX Support via the app!🛠️

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