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Technical issues with the LifeX app
Technical issues with the LifeX app

Having issues logging in or within the app itself?

Luke James avatar
Written by Luke James
Updated over a week ago

Any bugs you find, please do report them to [email protected] with screenshots so we can fix it ASAP!

Issues logging in?

Make sure you are signing into the LifeX app using the email you provided when you originally signed up for LifeX.

Then try making sure this setting is disabled and then try again:
Go to Settings > Safari > Scroll to Privacy & Security section and disable Prevent Cross-Site tracking (see image at bottom for further understanding).

If there are still any issues, please reach out to [email protected] with:

- screenshots of what the issue is

- explanation of what the issue is and when it tends to occur

- what device you have

- if you have already tried pressing the 'problem signing in' button yet and what happened when you did (if applicaple)

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