This article will help you in case there is a sudden power cut in your apartment.
👇 Before you try to fix the issue, check the following:
Check the LifeX app for any announcements regarding planned power cuts. We immediately notify you if we get any messages from our landlords about scheduled outages.
Check if the whole apartment is out of electricity or if it’s just certain rooms by turning the light switches on and off.
Check if the whole building is out of electricity or if it’s just your apartment/house by asking your neighbors or checking the hallway. Try turning on the lights in the hallway to see if there's power.
SWM - The Electricity Supplier for Munich
SWM is the electricity supplier for our apartments in Munich.
• In the event of a regional power failure in your area, check the current status of all maintenance work in the city by visiting this website 🌐. You can find more info simply by typing in your home address in the search bar.
• If your apartment is in the affected areas, you will be able to see updates regarding when the maintenance work will be done when you click on the triangle sign.
Acute power cuts do not always give us time to notify you. In case of an unannounced power interruption, it may take some time from when you experience the outage until it is registered on SWM’s website.
You can also check if there is a power outage in your area by visiting this link. ⚡️
If the outage persists, please refer to the contact information on SWM’s website to report urgent issues.
If you're using Google Chrome as your default browser, you can easily switch the page language to English by enabling Google Translate. 🌍
So, what should I do?
The whole building is suffering from a sudden power outage 🤔
If there is no power in the hallways outside of your apartment, then it means the whole building or area is affected by a power cut. A power line might be interrupted due to an accident or work in the area.
Only our apartment has no electricity 🤯
Very often, a blown fuse in the domestic electricity connection cabinet is the reason why you suffer from a sudden power cut. This type of power outage is likely to be triggered by people using consumer equipment or household appliances and overloading the power grid.
If you want to change the fuse or try to fix the issue by yourself ⚡️
Before changing any fuses or turning back on the RCD switch, please make sure that there is no immediate danger for you or other persons in the house.
🔎 Still need help? Contact LifeX Support via the app!