Information about our key pickup procedure 🔑

We use a key exchange system called Keynest. Please head to the following address to pick up your keys: Copenhagen Central Station - Danhostel

You should receive an email 10 days or less prior to your contract start date with the following information. It will include the important collection code. The email should look like this:
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Store: Copenhagen Central Station - Danhostel

Address: H. C. Andersens Boulevard 50, 1553 Copenhagen Municipality, Denmark

Hours: 24 hours

IMPORTANT: If you are planning on moving in after your contract start date, you must share with us the exact date of your move-in and update us of any changes. That is because there are additional fees for each day your key is the Keynest, which means we drop it based on your move-in date.

If you have any issues getting the keys outside working hours or on a weekend, please reach out to your flatmates in the app, under Community > My groups > Apartment name, or reach out to us on the emergency number in the app.

We hope you enjoy your stay at LifeX!