🔑 A bit of information about our key pickup procedure
We will send you an email a few days prior to your move-in date with all the information you need to pick up your keys, including the location and lock code. 📩
💡 What to do next? Make sure to check your home information in the LifeX app. There, you'll find all the details related to:
Your move-in 🚪
Your home setup 🏡
How things work in your apartment ⚡
And much more! 📖
📢 Changes to the procedure? If there are any modifications to the pickup process, you will be notified by email. ✉️
⚠️ Having trouble getting your keys? If you experience any issues collecting your keys on a weekend or outside working hours, please reach out to us via the emergency number in the app. 🚨📞
🔎Still need help? Contact LifeX Support via the app!🛠️
