At LifeX, we always strive to provide the best possible internet connection in your home. However, please note that we work with third-party internet providers, which sometimes limits our ability to fix issues immediately.
🏠 Internet setup in Paris homes
Each home in Paris has a unique WiFi setup, which means the issue you're experiencing might be specific to your location or even to a single device.
🛠️ What to do first
Before contacting us, we recommend checking the following basic steps:
Restart the router – Unplug it from the power source, wait 30 seconds, and plug it back in.
Test different devices – See if the issue is affecting just one device or all of them.
Move closer to the router – Walls and furniture can weaken the signal.
Check for planned outages – Occasionally, maintenance is being carried out in your area.
You can also check for larger service outages in your area via websites like:
🔗 https://downdetector.fr/