No heating in your home in Aarhus?

Having the heating cut off is extremely annoying — we totally understand how frustrating this can be, especially during the colder months. But don’t worry! Here’s a guide to help you check what’s going on and what to do next. 👇

✅ Check the LifeX app – We post any planned heating interruptions as soon as we receive updates from our landlords.

✅ Touch all the radiators – Is the heating issue in the whole apartment, or just in certain rooms?

In Aarhus, HOFOR isn’t the heating supplier — it’s more relevant in Copenhagen. In Aarhus and other parts of Jutland, heating is typically managed by local district heating companies such as:

Still, some LifeX apartments may be connected to smaller or private systems — so always check with us via the LifeX app for confirmation.

If it’s not a known outage, here’s what might be happening:

If all radiators are cold and no maintenance is announced, there could be a blown pipe or urgent issue. These can usually be fixed within the day by plumbers — please report it to us immediately via the LifeX app.

This is one of the most common causes of heating issues! Here's how you can check:

❓ Is only the top part of the radiator warm, but not the bottom?
❓ Are the pipes connecting to the radiator hot?

👉 If you answered YES, it’s likely air trapped in the system, and we can help you fix this quickly.

📸 Please send us a photo of both sides of the radiator (where the thermostat and pin are) through the LifeX app.

If none of the radiators work and the pipes are cold too — and there's no external maintenance — then it’s probably an issue with the building’s central heating system.
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In this case: