Mailing address and mailbox - Berlin

Every LifeX home in Berlin has a designated mailbox labeled "LifeX + Apartment Name". Since the apartment is legally rented to LifeX, members are not allowed to put their own names on the mailbox.

When filling out legal documents, registration forms, or placing online orders, always include:

C/O LifeX + Apartment Name (C/O = "Care Of") below or next to your name

This ensures that postal services recognise your mail and deliver it correctly.

Example:
[Your Full Name] C/O LifeX + [Apartment Name] [Street Name] + [Postal Code] Berlin, Germany

If you live in Bredowstrasse Apartments (Arnold Apartments), your situation is different. Due to our contract with the landlord, you are allowed and should put your name on the mailbox to ensure proper mail delivery.

📌 How to address your mail in Bredowstrasse:

✅ Option 1: [Your Full Name] [Street Name] + [Postal Code] Berlin, Germany

✅ Option 2 (Optional but accepted): [Your Full Name] + C/O LifeX [Street Name] + [Postal Code] Berlin, Germany

🔹 My mail isn't arriving!
- Double-check that you used C/O LifeX + Apartment Name (except for Bredowstrasse).
- Confirm that your sender followed the correct format.
- Some services might not accept "C/O LifeX"; in that case, contact the sender to explain the address format.

🔹 The courier says my name isn’t on the mailbox!
- If possible, inform your local postal service that mail for you is under LifeX.
- If you receive frequent mail, consider using a parcel pickup point or Paketshop in Berlin.

🔹 What if I’m expecting a package?
- Many courier services allow you to leave special delivery instructions—mention that the package should be delivered to "LifeX + Apartment Name."

We hope this provides a clearer understanding of how your mailing address works and how to receive letters and packages. For further questions, browse our Help Centre articles or reach out to us in the app!