Initial Invoices 📝
A few days after signing your contract, you'll receive two separate invoices that must be paid within 24 hours:
Rent Invoice 🏠: Includes your 10,000 DKK deposit and prepaid rent
Services Invoice ⚙️: Covers your prepaid services
Important Notes ⚠️:
Both prepaid rent and services cover your last month at LifeX
Each invoice must be paid to a different bank account (specified on each invoice)
Send proof of payment to [email protected] after payment
First-Month Invoices 🗓️
On your move-in day, you'll receive invoices covering your first month at LifeX:
First month's rent 🏠
First month's services ⚙️
Monthly Invoices 📅
Issued on the 1st or 2nd of each month (one for rent, one for services)
Payment due within 24 hours of receipt ⏱️
Please notify us if your payment will be delayed 📞
VAT Policy 💰
For service invoice credit notes:
Your service invoices include 25% VAT 🧮
When you look at each item on your invoice, the prices you see don't include VAT yet
The VAT gets added at the bottom of your invoice as a separate total
If you want to know what you'll actually pay in total, look at the "Total Amount" at the bottom, which includes everything plus VAT
For refunds: If you have multiple refund items, add all the refund amounts together, then add 25% to that total to see your complete refund amount including VAT
Acceptable Payment Methods 💳
Recommended ✅
Wise (formerly TransferWise) 🌐 Recommended for saving on currency exchange fees
Accepted ✅
Bank transfers (local and international) 🏦
Money transfers via Wise, Monzo, The Currency Cloud, etc 💸
Not Accepted ❌
Credit card payments 💳
Online payments 🖥️
Cheques 📜
Cash 💵
Payment Requirements 📋
Always include your member number or reference number with transfers 🔢
Pay within 24 hours of receiving the invoice ⏰
Tenant covers all bank fees for international transfers 💱
Interest will be charged on unpaid and overdue invoices according to local legislation ⚖️
🔎Still need help? Contact LifeX Support via the app!🛠️