Initial invoices
A few days after signing your contract, you will receive two invoices, one for the rent and one for the services. The invoices need to be paid within 24 hours of receipt of the invoices. Please make sure to send the proof of payment to [email protected].
Those invoices include:
Rent invoice: the deposit of 10.000 DKK & prepaid rent
the prepaid services
The prepaid rent and services cover your last month at LifeX.
The services and rent need to be paid on different bank accounts, which are written on each invoice. make sure to make the transfers to the correct bank account.
First-month invoices
On your move-in day, you will receive your first-month invoices, which cover your first month at LifeX.
the first month's rent
the first month's services
Monthly invoices
You will then receive the invoices on the 1st or 2nd of the month, one for the rent and one for the services. The invoices should be paid within 24 hours of receipt of the invoice. Please inform us if the payment will be delayed.
VAT policy
This information can be useful for credit notes you have on your service invoice.
Your service charge invoice includes a VAT of 25%. The VAT % is already deducted from the product lines on your invoice. That means the amount that appears on each line of your service charge invoice excludes the VAT.
You can check the total amount that also includes the VAT at the bottom of the invoice by dividing the total VAT by the subtotal. You will find 25% of VAT.
If you have more than one refund on your invoice, you should sum all the lines together with the VAT to have the full amount.
What payment methods are acceptable to use?
We recommend you to make your payments via Wise. It is a foreign exchange tool that stays neutral to currency exchange, which allows you to save fees.
Accepted:
Bank transfers both local and international;
Money transfers using TransferWise, Monzo, The Currency Cloud etc.
Not Accepted:
Credit Card Payments
Online payments
Cheques
Cash
Mobile payment
Specificities when paying
Remember to add your member number or reference number when making your transfers. That will help the Finance team to easily find your payment.
Remember to pay within 24 hours of receipt of the invoice
Bank fees related to international transfers are to be covered by the tenant
If you don't pay your invoices, interest will be calculated for any unpaid and overdue invoices according to local legislation
Bank fees related to international transfers are to be covered by the tenant