At LifeX, we aim to make communication simple and efficient. Here's a quick guide to help you know who to reach out to based on your needs:
👥 Connect with Other LifeX Members
To chat or interact with fellow LifeX members:
➡️ Go to the LifeX App > Community > My Groups
Here you can join group chats, plan events, and stay connected with your house and city communities.
🛠 Report a Maintenance or Technical Issue
Having a problem with your apartment or room?
Please refer to our detailed Help Centre article on reporting issues for steps.
Then, report the issue directly through the LifeX App under the "Support" section.
💁 Need General Support?
For any questions, concerns, or help navigating your LifeX experience,
📱 Contact us via the in-app support chat in the LifeX Member App.
Our team is here to assist you Monday to Friday during working hours.
🏡 Want to Move Within LifeX?
Interested in switching rooms or moving to another LifeX apartment?
Please contact our support team via the app. We’ll help you explore available options and guide you through the process.
💰 Questions About Invoices or Deposits?
For billing inquiries, rent, or deposit-related questions:
➡️ Reach out through the LifeX App support chat: Open Support Chat
🔎Still need help? Contact LifeX Support via the app!🛠️