Termination of LifeX Contract
Menu > Membership > Terminate contract
If you happen to experience issues with the app while terminating, please write an email to [email protected] immediately stating the date you want to end your contract.
You can only terminate the contract once you have stayed for the minimum duration (please refer to your contract or to these articles here).
You can terminate your membership with a minimum of one full calendar month's notice (not 30 days) as all contracts must end on the last day of the month. For example, if you would like your contract to terminate on January 31st, then the notice should be given anytime before December 31st.
Some more examples:
- You want to move out at the end of May, you cancel on April 31st. One full calendar month has been given, your contract will end May 31st.
- You want to move out at the end of August, you cancel on July 10th. One full calendar months notice has been given, your contract will end on August 31st.
- You want to move out at the end of September, you cancel on September 2nd. One full calendar months notice has not been given, your contract will end October 31st.
Contract end date
Contracts always end on the last day of the month. You can move out of the apartment before the end of the month, but the contract always ends on the last day of the month.
Move out date
You can set your move-out date in the LifeX app. This date will be binding and will be an indicator of the Ops team for when to arrange a final cleaning of the room. You will need to be out by 8.30 AM on the date you have filled in. If you need to change the date, please reach out to us in the app.
Pausing the contract and holding rooms
We are not able to pause your contract under any circumstance. If you unfortunately have to leave for a few months, your contract has to be terminated.
We will be more than happy to welcome you back, but we will not hold a room for you during your period away. You should reach out to us about 4 to 6 weeks before your estimated move-in date, and we will arrange the move-in together.
Read everything about your deposit return here.
If you have any further questions feel free to get in touch with us through the app.