📌 Initial Invoice
A few days after signing your LifeX contract, you’ll receive your initial invoice, which must be paid within 24 hours of receipt.
This invoice includes:
💶 Your first month’s rent
👉 After making the payment, please send your proof of payment to: [email protected]
🔁 Monthly Invoices
You’ll receive your regular monthly invoices on the 1st or 2nd of each month. These will include:
🏡 One invoice for your monthly rent
🛠 One invoice for service charges (e.g., utilities, cleaning, maintenance)
💡 Please ensure all invoices are paid within 24 hours of receipt.
If you anticipate any payment delays, notify us promptly via the LifeX app support chat.
📌 As a recommendation, if you haven’t yet received your invoice but your payment date is approaching, you can refer to your contract to see the monthly rent amount and proceed with the transfer to avoid delays.
💳 Accepted Payment Methods
To make your payments smoothly—especially if transferring from outside Norway—we recommend using Wise (formerly TransferWise) due to favorable exchange rates and lower fees.
✅ Accepted Methods:
Local & international bank transfers
Transfers via Wise, Monzo, The Currency Cloud, etc.
❌ Not Accepted:
Credit card payments
Online payment portals
Cheques
Cash
Mobile payments (Apple Pay, Google Pay, etc.)
🧠 Payment Guidelines
🧾 Always include your member number or reference number with your payment to help us match it correctly.
🏦 Bank details for payment are clearly provided on your invoice.
⏱️ Payments are due within 24 hours of receiving the invoice.
💸 Any bank fees for international transfers are the tenant’s responsibility.
⚖️ Late payments may incur interest charges as per Norwegian financial regulations.
🔎Still need help? Contact LifeX Support via the app!🛠️