Initial invoice
A few days after signing your contract, you will receive one invoice, which needs to be paid within 24 hours of receipt of the invoice. Please make sure to send the proof of payment to [email protected].
The invoice covers the first month of your stay.
Monthly invoice
You will then receive the invoice on the 1st or 2nd of the month, one for the rent and one for the services. The invoice should be paid within 24 hours of receipt of the invoice. Please inform us if the payment will be delayed.
What payment methods are acceptable to use?
Accepted:
Bank transfers both local and international;
Money transfers using TransferWise, Monzo, The Currency Cloud etc.
Not Accepted:
Credit Card Payments
Online payments
Cheques
Cash
Mobile payment
Specificities when paying
Remember to add your member number or reference number when making your transfers. That will help the Finance team to easily find your payment.
Bank details are written on the invoice
Remember to pay within 24 hours of receipt of the invoice
Bank fees related to international transfers are to be covered by the tenant
If you don't pay your invoice, interest will be calculated for any unpaid and overdue invoice according to local legislation.