Table of content:
Support (Chat and Tickets)
My apartment (Apartment Specifications)
We've created a LifeX member app used as the central point for finding anything related to your LifeX membership. Download the app here.
📲 Walkthrough tab by tab
Feed
Find information from the Operations team concerning your apartment
Cleaning schedule, linen change day, reminders of appointments
General information from LifeX, from members
Events, referral reminders, members' posts ...
Browse LifeX events and create your own
Community
Keep you updated on what's going on in LifeX and within our community
Reminders for our sponsored events, and past events
Posts from members keen to organize events themselves
Join interest groups and post in your house group (My Groups)
Support
Support
Reach out to us through the chat, under Support < Get help & chat with us
Send a new message and find your previous conversations
Have a look at our complete FAQ
2. Tickets
Find the current tickets opened in your home and follow their updates
You can also find the resolved issues
💡 Did you know? You can close an issue yourself but clicking on the 3 dots < Close issue
My apartment
Find practicalities about your apartment under Apartment Specifications
Learn more about your housemates
Apartment Specifications
In this section, you can find all the information about your apartment:
Keys
Your space in the apartment
Building information (waste disposal location, bike parking and/or car parking when applicable)
Services included (Maintenance team, cleaning schedule/cleaning days, what is included in the cleaning)
Community (sponsored events, LifeX neighbors)
LifeX rules (Code of conduct, rules of thumb to follow)
Insurance and fee policy
FAQ
Menu
Complete your profile
View your stay under Membership
You can terminate your stay here and see your invoices
Have a direct access to our FAQ
Report us a bug
🔧 If you are having trouble signing into the app or it simply doesn't work, please reach out to [email protected] and we will help with resolving the issue.