Table of content:
Support (Chat and Tickets)
My apartment (Apartment Specifications)
We’ve created the LifeX Member App as your central hub for everything related to your LifeX membership. Whether it’s staying on top of your apartment info, chatting with support, or joining a fun event — it all happens in the app.
👉 Download the app here:
🔗 LifeX Member App – Download
👣 Walkthrough – Tab by Tab
📰 Feed
Stay updated with key information from the LifeX Operations Team and your fellow members:
Cleaning schedules & linen change days 🧼
Appointment reminders 🗓️
Community updates, event announcements & referral tips 🎉
Browse LifeX events and even create your own!
👥 Community
Keep your finger on the pulse of what’s happening in LifeX:
Event reminders & highlights from past events
Posts from members organizing get-togethers 🥳
Join interest groups or chat in your house group via My Groups
🛠️ Support
Need help? You’re just a tap away:
Use the in-app chat feature under Support > Get help & chat with us
Send us a new message or view previous conversations
Browse our comprehensive LifeX FAQ for quick answers
🎫 Tickets
Track any ongoing or resolved maintenance issues in your home:
See open tickets and follow updates
View past/resolved tickets
💡 Did you know? You can close a resolved issue yourself by clicking the three dots > Close issue
🏡 My Apartment
Find all practical info about your apartment under Apartment Specifications:
🔑 Keys & your personal space
🗑️ Building details (waste disposal, bike/car parking when applicable)
🧽 Cleaning schedule & what’s included
👥 Meet your housemates
🎈 Sponsored events & nearby LifeX neighbors
📜 LifeX Rules: Code of conduct & house guidelines
🛡️ Insurance & fee policy
❓ FAQ
☰ Menu
Manage your membership and settings with ease:
✍️ Complete or edit your profile
📄 View details of your stay under Membership
❌ Terminate your stay and view your invoices
🐞 Report bugs
❓ FAQ
🔐 First time signing in?
No worries! Follow our simple step-by-step guide here:
🔗 How to sign in to the LifeX Member App for the first time
🧰 Having trouble with the app?
If you’re having issues signing in or the app isn’t working as expected, please check this troubleshooting guide:
🔧 Technical issues with the LifeX App
🔎Still need help? Contact LifeX Support via the app!🛠️