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LifeX Member App

You can find the app walkthrough tab by tab

Written by Xena

Table of content:

Support (Chat and Tickets)

My apartment (Apartment Specifications)


Weโ€™ve created the LifeX Member App as your central hub for everything related to your LifeX membership. Whether itโ€™s staying on top of your apartment info, chatting with support, or joining a fun event โ€” it all happens in the app.
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๐Ÿ‘‰ Download the app here:
๐Ÿ”— LifeX Member App โ€“ Download


๐Ÿ‘ฃ Walkthrough โ€“ Tab by Tab

๐Ÿ“ฐ Feed

Stay updated with key information from the LifeX Operations Team and your fellow members:

  • Cleaning schedules & linen change days ๐Ÿงผ

  • Appointment reminders ๐Ÿ—“๏ธ

  • Community updates, event announcements & referral tips ๐ŸŽ‰

  • Browse LifeX events and even create your own!

Note: The feeds are not for support requests or issue reporting. Please use the support chat to contact the LifeX team. ๐Ÿ“ฒ
โ€‹LifeX admins reserve the right to remove posts that are not relevant to the feed or that concern support matters intended for the LifeX team.
โ€‹


๐Ÿ‘ฅ Community

Keep your finger on the pulse of whatโ€™s happening in LifeX:

  • Event reminders & highlights from past events

  • Posts from members organizing get-togethers ๐Ÿฅณ

  • Join interest groups or chat in your house group via My Groups


๐Ÿ› ๏ธ Support

Need help? Youโ€™re just a tap away:

  • Use the in-app chat feature under Support > Get help & chat with us

  • Send us a new message or view previous conversations

  • Browse our comprehensive LifeX FAQ for quick answers

๐ŸŽซ Tickets

Track any ongoing or resolved maintenance issues in your home:

  • See open tickets and follow updates

  • View past/resolved tickets
    โ€‹
    ๐Ÿ’ก Did you know? You can close a resolved issue yourself by clicking the three dots > Close issue

๐Ÿก My Apartment

Find all practical info about your apartment under Apartment Specifications:

  • ๐Ÿ”‘ Keys & your personal space

  • ๐Ÿ—‘๏ธ Building details (waste disposal, bike/car parking when applicable)

  • ๐Ÿงฝ Cleaning schedule & whatโ€™s included

  • ๐Ÿ‘ฅ Meet your housemates

  • ๐ŸŽˆ Sponsored events & nearby LifeX neighbors

  • ๐Ÿ“œ LifeX Rules: Code of conduct & house guidelines

  • ๐Ÿ›ก๏ธ Insurance & fee policy

  • โ“ FAQ


โ˜ฐ Menu

Manage your membership and settings with ease:

  • โœ๏ธ Complete or edit your profile

  • ๐Ÿ“„ View details of your stay under Membership

  • โŒ Terminate your stay and view your invoices

  • ๐Ÿž Report bugs

  • โ“ FAQ


๐Ÿ” First time signing in?

No worries! Follow our simple step-by-step guide here:
๐Ÿ”— How to sign in to the LifeX Member App for the first time


๐Ÿงฐ Having trouble with the app?

If youโ€™re having issues signing in or the app isnโ€™t working as expected, please check this troubleshooting guide:
๐Ÿ”ง Technical issues with the LifeX App


๐Ÿ”ŽStill need help? Contact LifeX Support via the app!๐Ÿ› ๏ธ

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