📜 Termination of Tenancy Agreement
Your tenancy agreement cannot be terminated within the first 3 months from your lease start date.
🔹 This 3-month period follows French rental regulations, ensuring stability for both tenants and landlords.
🔹 It also helps LifeX maintain a well-organised and consistent living environment while still offering flexibility to members.
📌 Important: If you terminate your contract before fulfilling the agreed minimum rental period, any discounts applied to your booking will need to be repaid in full.
Please note that we will not accept terminations before the 3-month minimum has passed—no exceptions. You will be required to cover all rental fees for the full 3-month period, even if you choose to leave early. This policy is strictly enforced and applies to all members, regardless of circumstances.
💰 Deposit Refund Process
🕒 When Will I Get My Deposit Back?
Your deposit will be returned to you within one calendar month after your contract ends, provided there are no outstanding charges or damages.
✅ Is the Deposit Fully Refundable?
Yes! Your full deposit will be refunded if your room is returned in the same condition as when you moved in.
📌 Tip: Check our Move-Out Guidelines to understand what types of damage could impact your refund.
🛠 LifeX Member Guidelines (Code of Conduct)
To ensure a clean, friendly, and respectful living environment, LifeX has a set of community guidelines that apply to all members.
📋 You can read the full guidelines here.
🛠 Services Not Listed in the Contract (e.g., Cleaning, Shared Supplies)
🤔 Why Aren’t Services Like Cleaning & Shared Supplies in the Contract?
Some services, such as cleaning and shared household supplies, are not included in standard French rental agreements.
✅ However, LifeX still provides these services as part of your membership. We clearly communicate this through:
📩 Emails
🌐 Website
📋 Member evaluation calls
We prioritise member experience, and maintaining these services is a key part of our commitment to you.
📑 Contract Policies
🖊 How Long Do I Have to Sign My Contract?
Once you receive your contract, you have 48 hours to review and sign it.
⚠️ If we do not receive your signed contract within this time, your booking will be canceled, and the room will be made available for other applicants.
📅 When Does My Membership Begin?
Your LifeX membership starts on the date stated in your contract, not on your arrival date.
📅 Contract Duration
📜 My Contract Says One Year, But I Was Told It Was Unlimited. Why?
French rental laws require that furnished apartment contracts have a maximum duration of 1 year.
✅ How does LifeX handle this?
🔹 Your contract is automatically renewed each year for another 1-year term under the same conditions.
🔹 This means that while your contract states 1 year, your stay is unlimited unless you choose to leave.
🏛️ Council Tax (Taxe d’Habitation)
🏠 Do I Need to Pay Council Tax?
No! Council tax is included in your rental price, so you won’t receive a separate bill for this.
🏢 Company-Paid Rent & Corporate Arrangements
💼 My Company Is Paying for My Stay—How Does This Work?
If your employer is covering part or all of your rent, we can arrange to send invoices directly to your company.
💡 However, you must still sign the rental contract in your own name and remain personally responsible for it.
📜 Why Do I Need to Sign the Contract in My Name?
French law requires all tenants to register their residence at their home address. To do this, you need a rental contract in your own name—even if your company is paying.
🤝 What If My Company Is a LifeX Partner?
If you signed up through your company’s LifeX landing page, invoicing arrangements have already been made with your HR or management team.
📧 What If My Company Is Not a LifeX Partner?
If your employer is not yet a LifeX partner but is paying for part or all of your rent, please have your HR or manager contact us at [email protected] to set up invoicing.
🔎Still need help? Contact LifeX Support via the app!🛠️