Contract FAQ - Berlin

Your contract states that your tenancy agreement cannot be terminated within the first 6 months of your lease. However, for Lea, Martin, Maze, Rudolf, Havel, Spree, Sophie, Alexis & Charlotte, we are able to make exceptions and allow members to leave after a minimum of 3 months.

🔹 This 6-month term categorises the contract as a housing agreement, which avoids the need for LifeX to charge German VAT (which would apply to shorter contracts).
🔹 While the contract states 6 months, LifeX continues to offer a 3-month minimum stay as communicated on our website, in emails, and during the booking process ONLY to the other apartments listed above.

📌 Bottom Line: You must commit to at least 6 months unless you are in one of the apartments listed above.

Please note that we will not accept terminations before the 3 or 6 month minimum has passed—no exceptions. You will be required to cover all rental fees for the full period, even if you choose to leave early. This policy is strictly enforced and applies to all members, regardless of circumstances

Your contract states that LifeX will return your deposit within a maximum of 6 months after you leave.

🔹 Why is this in the contract? German law requires rental contracts to include this timeframe because utility costs (gas, water, electricity) are calculated every 6 months.
🔹 How does LifeX handle this? Since LifeX offers all-inclusive pricing (which covers utilities), we have no need to hold your deposit for 6 months.

✅ In reality, we refund deposits within 45 business days (around 2 months) after your contract ends, provided there are no outstanding charges or damages.

Yes! Your full deposit will be refunded as long as your room is left in the same condition as when you moved in.

📌 Tip: Check our Move-Out Guidelines to understand what types of damage could impact your refund.

To ensure a clean, friendly, and respectful living environment, LifeX has a set of community guidelines that apply to all members.

📋 You can read the full guidelines here.

Some services, such as cleaning are not included in some of our standard German rental agreements.

However, if you cannot see these in your contract, LifeX still provides these services as part of your membership. We clearly communicate this through:
📩 Emails
🌐 Website
📋 Onboarding materials

We prioritise member experience, and maintaining these services is a key part of our commitment to you.

Once you receive your contract, you have 48 hours to review and sign it.

⚠️ If we do not receive your signed contract within this time, your booking will be canceled, and the room will be offered to other applicants.

Your LifeX membership starts on the date stated in your contract, not on the date you move in.

If your employer is covering part or all of your rent, we can arrange for invoices to be sent directly to your company.

💡 However, you will still need to sign the rental contract in your own name and remain personally responsible for it.

German law requires that all tenants register their residence with local authorities. To do this, you need a rental contract in your own name—even if your company is paying.

If you signed up through your company’s LifeX landing page, invoicing arrangements have already been made with your HR or management team.

If your employer is not yet a LifeX partner but is paying for part or all of your rent, please have your HR or manager contact us at [email protected] to set up invoicing.

🔎Still need help? Contact LifeX Support via the app!🛠️