💳 Confirm Your First Invoice Payment:
Ensure your payment is confirmed at least 7 days before your move-in date. Send an email to [email protected] with:
Subject: “First Invoice Proof of Payment – [Your Name]”
Body: Your full name and member number
Attachment: A screenshot or bank statement showing the payment date, amount, and recipient.
You can find more information on how to confirm your first invoice payment here.
📱 Download the LifeX Member App
Get the app here.
Use it to contact your new housemates, reach out to our support team and find answers to your questions.
⏰ Inform Us of Your Move-In Date & Time
Let us know your move-in date & time via the app.
You can update the time up to 4 days before your scheduled move-in.- Alternatively, you can log in to the LifeX App and directly update your move-in date. The app allows for quick changes to your details, ensuring your records are up-to-date.
This helps us ensure a smooth arrival. You can find more information about the move in procedure here.
🏠 Register Your Address
Don’t forget to register your new address!- Address registration is crucial for ensuring smooth transitions during both move-in and move-out processes. Make sure to check if this is updated for each move.
📜 Reminder of House Rules
LifeX thrives on respect, privacy, and cleanliness.
Please review our community guidelines here.
📲 If you have any questions, reach out to us via the app. We’re happy to help! 😊